Thursday, 30 July 2015

Carillion Amey Films

Four new films have been added to our website and can be found at the following link.,-booklets-and-films/you-tube-films.aspx

The Move In – this film has been created to help customers understand what happens during their Move In appointment.

Self-Help Films - These films provide simple instructions to help customers with everyday household issues that they can try and fix themselves and include how to reset the electric trip switch, how to bleed a radiator and how to reset a boiler.

CarillionAmey - Moving out of your SFA

MOD Police - No Cold Calling Zone - Burley Place Update

Wednesday, 29 July 2015

Tuesday, 28 July 2015

Tuesday, 7 July 2015

Prince's Trust - The Co-Operative Charity Partner


Are you a Co-Operative store card holder or member? If so, you can help The Prince’s Trust become The Co-operative Group’s Charity Partner and enable them to reach and support 176,000 disadvantaged young people across the UK.

All you need to do is click here and cast your vote:

CarillionAmey - Contract Service Levels Service Family Accommodation in the UK

The combined Accommodation Assessment System (CAAS) SFA - UK

Double click to enlarge

Combined Accommodation Assessment System (CAAS) 
The modern Combined Accommodation Assessment System will create a fairer, simpler and more balanced way of charging for Service accommodation.
What will happen and by when?
The new charging system for Service accommodation will be introduced in less than a year. In July 2015, all occupants of UK Service Family Accommodation (SFA) will receive individual letters containing further information about how CAAS will affect them and this will include an estimate of what the charging band will be for their SFA when CAAS commences in April 2016 and in future years.
What will the charges be?
Under CAAS, Service accommodation will remain heavily subsidised compared to market rates. The highest charge will be the same as under the current 4 Tier Grading regulations and will continue to be subject to recommendations from the Armed Forces Pay Review Body. Those in the highest-rated properties (Grade 1) will pay no more under CAAS but, because CAAS uses new criteria and is more accurate, almost everyone's charge will change.
How will the charges be calculated?
CAAS will still consider the condition, scale and location of the property, just like the current system, but will use more modern, objective assessments that will apply fairly and equally to all. The criteria have been designed so that the charge Service personnel pay will be much more closely dependent on the factors that they have told us matter to them. The condition of the property will be the most important factor and charges will be significantly discounted where accommodation does not meet clear benchmarked national standards.
For personnel who experience an increase in rent, the change will (where appropriate) be introduced gradually over a number of years to ensure a manageable and fair transition.
SFA survey programme
To ensure that SFA charges are as accurate as possible, a major programme of SFA surveys will be carried out this summer, both in the UK and overseas. For the properties being surveyed, occupants will be written to regarding appointments and they should bring this to the attention of their chain of command if they require time off work to allow access to the property. Local commanders are being written to by DIO, seeking their support in releasing personnel to ensure survey appointments are met or, where necessary, rescheduled.
All families from St Athan who receive a survey letter are asked to inform the Unit Welfare Officer, so he can attend the survey alongside the family to ensure all properties are being graded equally.

All information on CAAS can be found at this link or please come into the welfare office for a chat.

A copy of the New Employment Model (NEM)  May 2015 edition is attached.

Thursday, 2 July 2015

HIdden Wounds

Our Hidden Wounds psychological wellbeing service can arm Veterans, their families and the families of those currently serving with the skills to understand and manage these emotions. Free and confidential support is accessible by phone, Skype or face to face in Wiltshire and Yorkshire . Please visit or get in touch with the team to find out more.

Defence Discount Service